Returns & Exchanges
At APEX LIGHT, we want your home to shine perfectly, which is why we offer a 30-day window for returns on all lighting fixtures and home decor. If you are not completely satisfied with your purchase, our streamlined process ensures a hassle-free return or exchange experience.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
Pack with Care
Place the item back in its original packaging, including all mounting hardware and instruction manuals, to ensure it arrives safely at our warehouse.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous shipping marks.
Receive Your Refund
Once our quality control team inspects the returned fixture, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing